Our privacy policy

Statement on the duty to provide information

We take the protection of your personal data very seriously. We therefore only process your data on the basis of statutory provisions (GDPR, Telecommunications Act 2003). This data privacy information document provides datails of the most important data processing aspects in relation to our website.

1. Contact with us / enquiries

You can contact us via our website, e-mail or telephone. We will only use the data your provide (e.g. e-mail address, first name and surname, telephone numer, interests) for the purpose of processing your enquiry and will only pass it on if the enquiry is to be answered by third parties (e.g. tourism service providers).

2. Newsletter

You can subscribe to our newsletter via our website. For this we require your e-mail address and a declaration that you agree to receiving the newsletter. As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link for confirming your registration (double opt-in).


For this purpose, the personal data you provice (titel, first name and surname, e-mail adddress) will be saved and automaticalley processed. This data will only be used for sending the newsletter and will not be passed on to third parties. You can, of course, unsubscribe at any time free of charge by clicking on the unsubscribe button (in every newsletter).

3. Ordering catalogues, brochures, information material

You have the opportunity to request catalogues, brochures and other information material on the Vitalwelt Bad Schallerbach holiday region via our website. The data you provide (title, first name and surname, address, e-mail; optionally company name or telephone number) will only be used for sending the desired products and only passed on if this is required for processing purposes (e.g. by tourism service providers, processors).

4. Data sorage when making bookings

If you use one of our services online (e.g. send an enquiry or make a booking), we will record and save the data you provide such as your first name and surname, telephone number, address or e-mail address, as well as the arrival and departure date or your accommodation.

Some information will be automatically recorded and analysed without any action on your part. This includes access to our services, your computer's IP address, as well as information on your internet access, the operating system and the browser used. We also record data on your visit to our website. This includes, for example, the time of your visit to our website and the pages, details of the content and services you clicked on or the content and services you searched for.

If you make an enquiry or booking, your data will be passed on to the selected service provider (hotel, guest house, apartment building etc.) for processing, or the tourist information offices in the tourism association for the Vitalwelt Bad Schallerbach holiday region will process your enquiry/reservation/booking. The tourism association for the Vitalwelt Bad Schallerbach holiday region will not otherwise make any data available to any third parties, unless you expressly agree to it being passed on. The tourism association for the Vitalwelt Bad Schallerbach holiday region may be obliged, under applicable laws or if this is required in order to comply with statutory obligations or to defend statutory claims against the tourism association for the Vitalwelt Bad Schallerbach holiday region, to pass on your personal data.

5. Transfer of data

Your data will only be passed on if you have granted your consent or if this is required to perform the contract (e.g. processors).

6. Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of your browser. They do not cause any damage.

We use cookies to make our offering user friendly. Some cookies remain on your end device until you delete them. Cookies enable us to recognise your browser when you next visit our website.

If you do not want this, you can configure your browser in such a way that you are informed about cookies and only permit them in individual cases. Deactivating cookies may limit the functionality of our website.

7. Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses so-called "cookies"; these are text files that are saved on your computer and make it possible to analyse website use. The information generated by the cookie about your use of this website (e.g. IP address, access, navigation flow, length of visit, browsers and end devices used, language and country) is transferred to a Google server in the USA and saved there.

However, due to the activation of the "IP anonymization" function ("_anonymizeIP()") your IP address is abbreviated by Google beforehand within members states of the European Union or in other countries that signed the Treaty on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the IUSA and abbreviated there. Google uses this information to evaluate your use of this website, create reports on website activities for the website operator, and perform other services connected with the website use and internet use. Google may also transmit this information to third parties if this is prescribed by law or if third parties process this data on behalf of Google.

As the website's maintainer, we are reasonably interested in easy analyses of our website's use to be able to create our website efficently and to develop it permanently in a userfriendly way for our visitors.

You can use browser plugins to prevent data generated by cookies about your use of the website being recorded by Google. You can use the following browser plugin for this: If your use the internet on your mobile device, you can prevent data being recorded via cookies in the same way as for desktop devices. Simply click on the "deacitvate Google" button shown below.


Further information on the conditions of use and data protection can be found or We have concluded a contract processing agreement with the provider.

8. Other web analysis tools

Our website uses functions from different web analysis tools such as Webalizer, AWStats, which work with log files and partly fall under the GPL (General Public License). Cookies are used that make it possible to analyse use of the website by its users. The information generated is transferred to our servers and saved there.

You can prevent this by configuring your browser in such a way that no cookies are saved.

We use these tools for marketing and optimisation purposes, particularly in order to better analyse the use of our website and continually improve connected functions and offerings as well as the user experience. We can use statistical evaluations of user behaviour to improve our offering and make it more interesting for you as a user. We also have a legitimate interest in processing the above data.

The collected data (e.g. IP address) is saved and further processed in a pseudonymised or anonymised form. The data is processed on the basis of the statutory provisions under Section 96 Paragraph 3 of the Telecommunications  Act and Article 6 Paragraph 1 lit a (consent) and/or f (legitimate interest) of the GDPR.

9. Google Remarketing

This website uses Google Remarketing, and advertising service from Google Inc. via which visitors who have already visited our website can receive targeted advertising for their next visit. Third-party providers, including Google, place advertisements on websites on the internet. This involves using cookies to place advertisements on the basis of previous visits made by a user of this website. The users are identified via cookies set in a web browser. Text files are used to analyse user behaviour during visits to the website and then for targeted product recommendations and interest-based advertising. If you do not wish to receive any interest-based advertising, you can use the display options manager to deacitivate the use of cookies by Google for these purposes and adjust the display in the Google display network by accessing the DoubleClick deacitivation page.

Alternatively, users can deactivate the use of cookies by third party providers by accessing the network advertising initiative deactivation page or by deactivating the use of cookies in the  browser settings.

Click here for further information on Google Remarketing.

10. Retention period

Your data will fundamentally be stored until the end of the contractual relationship or in accordance with statutory storage and limitaion periods.

11. Social Media Plugins

The tourism association for the Vitalwelt Bad Schallerbach holiday region uses so-called social media plugins (interfaces to social networks) on its website. When you visit the website, it automatically creates a connection with the relevant social network via the integration of the social media plugin and transfers data (e.g. IP address or visit to the website).

The data is transferred without any action on your part and this lies outside of the responsibility of the tourism association for the Vitalwelt Bad Schallerbach holiday region. The tourism association would like to point out that you can prevent this data transfer by logging out of the relevant social networks before visiting the website; the social network can only assign specific data to your activity profile via automatic data transfer when you are "logged on.” The automatically transferred data is only used by the social network operators and not by the tourism association for the Vitalwelt Bad Schallerbach holiday region.

Further information on this – including the content of the data collected by the social networks – can be taken directly from the corresponding social media website. You can also amend your private sphere settings here.

The social networks integrated into this website are:

Facebook Inc.,1601 S California Ave, Palo Alto, CA, 94304, USA
Further information under


Flickr HQ, 110 5th St (Mission St), San Francisco, CA 94103, USA
110 5th St (Mission St)

Further information on Flickr data protection under


YouTube HQ, 901 Cherry Ave (at Bayhill Dr), San Bruno, CA 94066, USA
Further information under

12. Copyright

This website and all of its content (images, videos, music, texts, graphics, design etc.) are protected by copyright.

13. Exclusion of liability

Despite us taking the greates care when selecting and presenting information, we do not make any claim of accuracy and completeness; liability for the content is expressly excluded. Liability for the content of all links that lead to pages outside of is expressly excluded; the relevant service provider is responsible for the information contained there.

The service information is a non-binding overview of infomation. The content was researched and prepared with the greatest care and does not claim to be complete or accurate. The information can be amended and updated at any time. Liablitly for the content and for related links is expressly excluded.

14. Other

If parts or individual formulations within this text no longer comply with the current legal situation, or do not comply in full, this shall not affect the content and validity of the remaining part of the document.

For technical reasons this website cannot be used in full by peoply with physical limitaitions. We would like to apologise for this and are willing to explain our services to you via other channels. Please see the arbitration body for equal opportunities for disabled persons at the ministry for social affairs for the Republic of Austria.

15. Rights

If you believe that the processing of your data breaches data privacy law or that your data privacy rights have been breached in some other way, you have the optin to file a complaint with the data protection authority under